1. Check that the printer is properly plugged into an active power source.

2. Ensure that the printer is plugged in directly to the computer via a USB cable and not via a router.

3. If using a wireless printer, make sure that you are connected to the same wireless network as your printer.

4. Check your printer settings in the printer’s driver or control panel.

5. Verify that the necessary drivers are installed and up-to-date.

6. Restart the printer, the computer, and any routers to see if the problem is resolved.