Here are the things you should try to troubleshoot your Smart TV's connection to the internet:
- Check to make sure your internet connection is active and running
- Check to make sure your Wi-Fi settings are correct for your home network
- Restart your routers and modems to ensure their internet connections are working
- Check to make sure the cable or Ethernet connection to your internet is secure
- Check to make sure all cables and wires are connected correctly
- Change your DNS settings and make sure they’re correct
- Check to make sure your firewall is not preventing your Smart TV from connecting to the internet