Here are a few steps to troubleshoot the printer issue:

1. Power-cycle Your Printer: Unplug and re-plug the power cord, turn the power switch off and then turn it back on.


2. Check Printer Connectivity: Make sure your printer is connected to your network or PC correctly.


3. Check Printer Status: Check the printer status in your operating system, printer’s control panel, or network router settings.


4. Software Update: Install any pending system or printer software updates.


5. Reset Printer: Reset the printer if nothing else works.