1. Check your network connection

• Verify that your internet signal is strong enough.
• Check that your router is in range of your TV.

2. Refresh your Smart TV System

• Reboot your router and/or Smart TV.
• Restart your modem.

3. Ensure your Smart TV is updated

• Verify that the software on your Smart TV is up to date.
• Check for the latest optional updates.

4. Move or reposition your router
5. Contact your Internet Service Provider (ISP) if the problem persists.