- Ensure the correct workflow is selected
When creating a document in SharePoint, make sure to select the desired workflow before uploading.
- Check the document library settings
Ensure the settings of the document library are correctly configured and that a workflow is linked to it.
- Verify the user permissions
Confirm that the users have the correct permission levels to initiate and complete the workflow.
- Check the workflow history
View the workflow history to see if the workflow has been triggered upon document upload.