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Why is the Smart TV remote not working for certain apps?

< 1 min read

What steps can I take to troubleshoot the remote control for my Smart TV?


  1. Confirm that the batteries are installed correctly
  2. Check the remote for build-up of dirt or dust
  3. Check for any foreign objects between the battery door and the remote
  4. Attempt to restart the TV
  5. Attempt to sync the TV to the remote
  6. Try using a different pairing of batteries

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