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Why is the picture on my Smart TV pixelated or distorted?

< 1 min read

To troubleshoot the pixelated or distorted picture on your Smart TV:


  1. Check your internet connection to make sure you are getting enough speed to support high-resolution pictures.
  2. Check for any loose cables connected to your TV or external devices, such as set-top boxes, DVD players, or gaming consoles.
  3. Look for any sources of interference such as other wireless devices, like cell phones, within a few feet of your device.
  4. Try resetting the connection or power-cycling your device.
  5. Update the frequency settings on your device.

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