There are a few things that you can try to resolve your audio issue:
- Check to make sure HDMI cables are securely connected at the soundbar and the TV.
- Try to unplug and re-plug the HDMI cables and wait for the connection to restart.
- Check to make sure that the correct HDMI port is being used.
- Check the audio settings on both the TV and soundbar to make sure they are in sync.
- For the TV settings, press the ‘home’ button on the remote for the TV settings.
- For the soundbar settings, refer to the manual and look for any troubleshooting audio settings.
- Reset the audio settings for the TV.
- Press the reset button located in the settings for your TV.