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Why is Outlook not syncing with my email account?

< 1 min read

  1. Check your email settings

    Verify that the email account you are attempting to synchronize with the Outlook app is properly set up on the server side.

  2. Use a supported version of Outlook

    Check to make sure the version of Outlook you are using is compatible with the server you’re attempting to synchronize with.

  3. Re-enter your email address and password

    If the email account details have changed, re-enter the latest information within Outlook to ensure synchronization.

  4. Verify account authentication

    Check to make sure that two-factor authentication or confirmation via a mobile device is not required as part of the setup process.

  5. Generate an app password

    Create an application-specific password as part of the setup process if the server requires an additional layer of authentication.

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