To troubleshoot why Outlook is not properly showing the time or date for received emails;

1. Confirm that the device clock is set to the correct time and location.
2. Ensure that the timezone is set correctly and that daylight savings settings are enabled or disabled accordingly.
3. Check the Outlook account settings for accuracy.
4. Verify that the email server time is synchronized with a reliable source.
5. Make sure the Outlook server is set to the correct timezone.