Below are suggested troubleshooting steps to fix the issue:
- Verify your Outlook is up-to-date, including any updates to your anti-virus protection.
- Confirm that you have you signed in with the correct account.
- Check that you have not switched default sending accounts.
- Review your security settings to make sure they are allowing Outlook to send emails.
- Check that you are sending emails from the correct email address.
- Verify your SMTP settings are correct and configured properly.
- Make sure you have configured any outbound server authentications.