- Check if your license is valid
Ensure that your Office license is up to date to make sure that OneNote is configured to work with your cloud storage service. - Check your OneNote settings
Make sure that your OneNote settings are configured to sync with your cloud storage, including the type of authentication you’re using. - Check your security software
Make sure that any and all security software you’re using is configured to allow OneNote to sync with your cloud storage. - Perform a diagnostic scan
Perform a diagnostic scan to make sure that OneNote is installed and configured correctly on your system.
