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Why is OneDrive showing missing or deleted files that were moved to a different folder?

< 1 min read


  1. Check connected device settings:

    Make sure the settings on all devices connected to OneDrive are correct.

  2. Check file search settings:

    Verify that the files are not excluded from the search results due to incorrect settings.

  3. Check if things are running smoothly in the background:

    Inspect any information services, cloud service applications, and synchronization services to ensure they are running as expected.

  4. Repopulate the OneDrive:

    Reset the view settings on the OneDrive to repopulate its contents.

  5. Check for errors:

    Scan for any errors that might have resulted in files not being shown.

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