View Categories

Why is OneDrive showing errors when trying to download files from a shared link?

< 1 min read

Here are some things that you can do to troubleshoot the issue:


  1. Check if you have internet connection

    Verify that your device and the device running the shared link are both connected to the internet.

  2. Check if the shared link has an expiration date

    Some users may require a shared link to expire after a certain amount of time, or a certain number of downloads. Contact the person who shared the link to ensure you have the correct link.

  3. Try to download the file in a different browser

    If you frequently experience this issue, you may want to try using a different browser where possible, or change your default browser.

  4. Clear the cache

    Clearing the cache in your browser may have the desired effect, as sometimes cached files can cause errors when downloading files from a shared link.

Powered by BetterDocs