Here are some things to try if you’re having trouble copying or moving files to another account:

1. Check permissions: Make sure you have permission to move or copy the folder or file.
2. Check file size: Check the size of the file or folder you’re copying and make sure it’s within the size limitations.
3. Check network settings: Confirm that your network settings are allowing you to copy the file or folder.
4. Check for duplicate folders: Make sure there aren’t any duplicate folders with the same name preventing you from copying.
5. Check the account through which the action is being performed: Check that the correct account is logged in before attempting any action involving files.