To troubleshoot the issue with your Wi-Fi network not working, you should take the following steps:

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1. Check that your Wi-Fi router or access points power cords are securely plugged in.

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2. Ensure that the Wi-Fi function is switched on (it may be a button or a toggle switch).

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3. Reset the Wi-Fi router or access point.

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4. Check the network setting on the device and ensure it matches with your router’s setting.

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5. Finally, make sure the device is not in airplane mode and the wireless switch is switched on (on some devices it may a 0 Gravity Sensor).

You should now be able to connect to the Wi-Fi network. If you are still experiencing issues, you should contact your internet service provider for further assistance.