Why is my video quality poor in a Teams call?
- Verify your network connection is stable and secure
- Ensure your bandwidth meets the preferences for Teams video calls
- If using Wi-Fi, move closer to your router or use a wired connection
- If you are on a laptop, make sure your power options are set to ‘High Performance’ and reduce the usage of other apps that could be using a lot of bandwidth
- If using a webcam, check the specifications to ensure it meets the recommended requirements for
- Adjust your video settings in Teams by choosing a lower resolution
- If using an external display, make sure to connect with an HDMI cable or similar to increase the video quality
- Disable any virtual cameras that might be active
- If you are in a low-light environment, use a light source to remove shadows
These are some of the best practices that could be followed to ensure optimal video quality in Teams calls.