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Why is my video quality poor in a Teams call?

< 1 min read

Why is my video quality poor in a Teams call?


  1. Verify your network connection is stable and secure
  2. Ensure your bandwidth meets the preferences for Teams video calls
  3. If using Wi-Fi, move closer to your router or use a wired connection
  4. If you are on a laptop, make sure your power options are set to ‘High Performance’ and reduce the usage of other apps that could be using a lot of bandwidth
  5. If using a webcam, check the specifications to ensure it meets the recommended requirements for
  6. Adjust your video settings in Teams by choosing a lower resolution
  7. If using an external display, make sure to connect with an HDMI cable or similar to increase the video quality
  8. Disable any virtual cameras that might be active
  9. If you are in a low-light environment, use a light source to remove shadows

These are some of the best practices that could be followed to ensure optimal video quality in Teams calls.

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