- Check that you are viewing the video on the correct device.
- Ensure that your device is connected to a strong internet connection.
- Close any browser windows that you may have open.
- Make sure that the video file is in an acceptable format.
- Make sure that the document or application (where the video file is hosted) is in a supported format.
- Ensure that the video file is hosted online, as teams does not support files stored on your device.