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Why is my Smart TV not turning off or responding after a software update?

< 1 min read

It may be helpful to try the following steps if your Smart TV is not responding after a software update:

  1. Unplug the TV from the wall – leave it unplugged for at least 5-10 minutes.

  2. Plug in the TV again, this should give it a quick power cycle which may fix the issue.

  3. Try a factory reset.

  4. Manually update the software.

  5. Re-pair any external devices connected to the TV.

  6. Contact the manufacturer for additional help or troubleshooting.

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