- Check the device-level instructions to ensure you are using the proper voice commands in the correct way.
- Ensure your Smart TV is in range of your voice control device.
- Restart your Smart TV and voice control device to make sure all the connections are stable.
- Check your network connection and settings.
- Check the settings of your Smart TV and make sure the correct voice control device model is selected.
- Update the software of your Smart TV and voice control device.
- Remove the batteries of voice control device, wait a few seconds, then re-insert the batteries.