- Check your wifi connection
Make sure your Wifi router is on and working correctly, your device is connected to the correct wifi network and is in range of the Wifi router. - Check your TV settings
Ensure that the settings for your Smart TV (found in its menu) are compatible with your voice assistant. - Check device compatibility
Confirm that your TV, voice assistant device, and any additional devices necessary (such as a soundbar) are compatible with each other. - Check system updates
Check for any updates that are available for your TV, voice assistant device, and any additional devices necessary. Installing updates can help fix hidden glitches.