Here are some troubleshooting steps you can take to resolve your issue:
Check all cables and connections used to connect the TV to a power source or other components.
Check your remote control by replacing the batteries and/or using a different remote to control your TV.
If your TV is connected to the Internet, try disconnecting and reconnecting to the network.
Try resetting the TV to its factory defaults.
Contact the TV manufacturer’s technical support team for additional assistance.
