- Check the settings on your television to ensure that the input for the external device is enabled.
- Check that all audio and video cables are correctly connected to the television and external device.
- Check to see if any image size adjustments need to be made to view an image from the external device on the television.
- Check the menu settings to ensure that the correct input selection is chosen.
- Verify if the television is able to detect the connected device.
- Perform a reset of the television by unplugging the power cable for 60 seconds.
- Try connecting a different device to the television to see if it is recognized.