Here are some things you can try to get your Smart TV’s audio working with your external speakers:
- Make sure external speakers are turn on, and volume is turned up.
- Check source/input to ensure it’s compatible with external speakers.
- Check TV & external speakers audio cable connection if using one.
- Check audio settings or audio output settings, such as optical, line out, or headset jack.
- Check audio output type as it may vary between PCM, Dolby Digital, or HDMI ARC.
- Read external speakers manual for setup instructions.
If these steps do not resolve the issue, then we recommend contacting your TV manufacturer for further advice.