- Verify the TV is connected to your cable service.
- Check that the scan/auto-program feature has been used to detect available channels.
- Confirm the correct input source is being used for the cable service connection.
- Verify that the correct cable type is being used for the connection.
- Review channel listings on the service provider’s website.
- Check the signal strength for any degradation resulting in poor picture quality.
- Contact customer support for your cable service provider if no changes have resolved the issue.
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