To troubleshoot your Smart TV not displaying subtitles on certain programs:
- Identify which programs are not displaying subtitles
- Check whether subtitles are available for the program
- Check the settings of the TV and network connection
- Update the firmware of the TV, if necessary
- Adjust the subtitle settings on the device
- Reset the codepage of the device
- Check external devices connected to the TV
- Contact the TV manufacturer for further assistance