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Why is my Smart TV not allowing me to enter text or use the keyboard?

< 1 min read

1. Check to ensure that the device has the most current firmware version installed.
2. Check to ensure that all cables are securely connected.
3. Reboot the device.
4. Try using a different source (or a different HDMI cable if connecting directly to an HDMI-input television) to make sure that the initial source isn’t the issue.
5. Unplug all HDMI cables from all devices, wait 10 seconds, re-plug the HDMI cables and try again.
6. If possible, try connecting the device to a different TV.

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