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Why is my screen not responding to touch?

< 1 min read

  1. Check if the touchscreen is active and functioning. This can be done by pressing the Windows Key + R and typing ‘devmgmt.msc’ and then pressing Enter. Click on the Human Interface Devices drop-down to view the devices installed. If a touchscreen device is listed, it is active on the system.

  2. Adjust the sensitivity to see if this resolves the issue. To do this, open the Settings app, then go to System > Display > Advanced scaling settings and adjust Change the size of text, apps and other items.

  3. Clean and dust your touchscreen gently. Ensure that all residue from cleaning is fully removed, before rebooting your system.

  4. Update the touchscreen drivers. To do this, open the Device Manager, then select the Human Interface Devices option. Right-click on the corresponding touchscreen device (for example, HID-Compliant Touch Screen) and select Update driver.

  5. Download and install the latest corresponding touchscreen drivers from the manufacturer’s website. Install the new drivers, then reboot the system.

  6. If problems persist, contact the manufacturer’s support team.

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