Here is a list of steps for troubleshooting your screen sharing issue in a Teams meeting:
- Determine if the issue is with your system – Check for system errors or errors in video display and audio drivers
- Check for updates – If you haven’t already, make sure that you install the latest updates for Teams and your operating system
- Check your internet connection and speed – Make sure your internet connection is stable and check your download and upload speed to ensure they are sufficient for Teams
- Check firewall and antivirus settings – Ensure that your organization is allowing Teams and other online meetings to work properly
- Test your browser – If you haven’t already, try a differentbrowser to see if that resolves the issue
- Test with another device – Try connecting to the Teams meeting from another device (laptop, tablet, etc.) to see if the issue persists
- Contact your admin or IT team – If the above steps don’t help, contact your organization’s IT team for more assistance.
