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Why is my printer showing offline even when it is connected?

< 1 min read

1. Check your printer’s power supply – make sure that the power cord is securely plugged into a working wall outlet.
2. Check your printer’s connection to the device you are trying to print from – confirm that the USB cord is securely connected to both your device and the printer.
3. Make sure that your printer is not in sleep mode – your computer may be able to detect your printer but the printer is snoozing.
4. Restart your device and printer – this can help to reset both your device and printer so that they adapt to recognize one another.
5. If you have been using Wi-Fi, run a printer Network Diagnostic Test – this will help you to discover if your printer’s issue is related to a network.
6. Update your printer driver – this may fix compatibility issues or provide a better and more efficient printing experience.

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