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Why is my printer showing an offline status?

< 1 min read

Here are some things to try if your printer is showing an offline status:


  1. Restart Device and Printer – Check if the printer is turned on and connected to an active Wi-Fi network.
  2. Check Connections – Make sure any USB or other cables necessary for printing are firmly inserted into your printer and your computer or mobile device.
  3. Reset Printer – If necessary, try resetting your printer.
  4. Print from Another Device – Try printing from a different device if possible.
  5. Update Printer Driver – Make sure your printer driver is up-to-date.
  6. Troubleshoot Printer – If your computer cannot detect the printer, run the printer troubleshooter.

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