Run through the following steps to troubleshoot your printer connection:

1. Ensure that the printer is plugged into an outlet and turned on.
2. Check to make sure that the printer is connected to the same wireless network as your computer.
3. Ensure that your printer is supported by your operating system.
4. Verify that your printer driver is up-to-date.
5. Confirm that your firewall isn’t blocking the connection.
6. Reboot your computer and printer.
7. Run the printer troubleshooter to isolate any issue.