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Why is my printer not scanning to my computer despite being connected?

< 1 min read

  1. Make sure the printer is set up and connected to the same wireless network as your computer.

  2. Restart the printer and check for any error messages.

  3. Check the printer’s software to make sure it’s compatible with your computer operating system.

  4. Run a test scan to check the scanning settings on both the printer and computer.

  5. Run a Print and Scan Doctor test to troubleshoot any further issues.

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