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Why is my printer not scanning documents to email?

< 1 min read

  1. Check that the printer is connected to the same wi-fi network as your device.

  2. Check that the scanning function has been enabled on the printer.

  3. Check that the destination email address is entered correctly.

  4. Try resetting the printer.

  5. Consult with user manual to verify scanner setup is complete.

  6. Check that the device you’re attempting to scan with is compatible with the printer’s techology.

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