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Why is my printer not responding when I try to use a certain font or character set?

< 1 min read

1. Check whether the printer has the character set or font that you are trying to use installed.

2. Verify that your printer is selected as the default printer and it is powered on.

3. Ensure the printer is connected over a reliable network connection or a USB cable.

4. Reboot your printer, computer, and router.

5. Select the correct printer driver.

6. Printing from multiple programs? Try closing and re-opening your programs again.

7. Check your printer’s website to see if there is a software update available.

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