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Why is my printer not responding when I try to print wirelessly from a mobile device?

< 1 min read

  1. Check the power status:

    Make sure printer is powered on and displaying a normal status.

  2. Check network connection:

    Verify that your mobile device and printer is connected to the same network.

  3. Check the printer driver:

    Make sure the correct printer driver is installed and that it is compatible with your mobile device.

  4. Enable mobile printing apps:

    Enable any available mobile printing apps on your mobile device.

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