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Why is my printer not responding when I try to print from my phone or tablet?

< 1 min read

Why is my printer not responding when I try to print from my phone or tablet?


  1. Check that the printer is powered on and ready
  2. Check the printer connection.
  3. Confirm that Wi-Fi is enabled on the printer and the computer, smartphone, or tablet is connected to the same wireless network as the printer.
  4. Verify that the printer is connected to the same network as your phone or tablet.
  5. Confirm that the printer has inking and paper for successful printing.
  6. If you are using a remote printing service, confirm that you can access the service or website.

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