Here are some steps you can take to address the issue with your printer:
- Check the printer’s power cord and verify that it is properly connected.
- Ensure that the printer is online.
- Ensure that the paper is on and loaded correctly.
- Check and adjust printer settings on the computer to reinstate correct driver for the printer.
- Print a test page on the printer to confirm settings.
- Uninstall and reinstall printer drivers.
- Check printer settings for the particular program from which printing is attempted.