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Why is my printer not responding when I try to print from a specific program on my laptop?

< 1 min read

Here are some steps you can take to address the issue with your printer:


  1. Check the printer’s power cord and verify that it is properly connected.
  2. Ensure that the printer is online.
  3. Ensure that the paper is on and loaded correctly.
  4. Check and adjust printer settings on the computer to reinstate correct driver for the printer.
  5. Print a test page on the printer to confirm settings.
  6. Uninstall and reinstall printer drivers.
  7. Check printer settings for the particular program from which printing is attempted.

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