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Why is my printer not responding when I try to print from a specific email client?

< 1 min read

What steps should I take if my printer is not responding when I try to print from a certain email client?


  1. First, check the connection between the printer and your device.
  2. Confirm that the printer is set as the default printer.
  3. Make sure that the printer has enough ink or toner.
  4. Check the source of the email and print a preview to ensure all formatting is correct.
  5. Ensure the email program is up-to-date.
  6. Ensure the server settings are correct for the email client.
  7. If none of the above works, reset the printer and printer drivers.

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