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Why is my printer not responding when I try to print a PDF?

< 1 min read

  1. Check to make sure the printer is powered on and connected to your computer.
  2. Check to make sure there is enough paper in the tray.
  3. Check to make sure that no other software is trying to print something to the same printer.
  4. Check to see if any of the printer settings need to be adjusted.
  5. Check to see if the PDF document needs to be reconverted to a different format.
  6. Check to see if the print driver associated with the printer needs to be updated.
  7. Check to make sure that the computer has all the updates related to the printer.
  8. Try to reset and restart both the printer and the computer.
  9. If the issue persists, call customer support for assistance.

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