Why is my printer not responding to wireless scanning commands?
- Check network connection to ensure the printer is connected to the same wireless network as the device trying to scan the document.
- Check the document is properly loaded face-down on the scanner glass.
- Verify that the printer is in ready mode and all lights are off.
- Ensure the correct printer driver is installed on the device.
- Assess printer settings to ensure scanning is set to wireless and document type is properly defined.
- Update printer’s firmware if available.