Here are some suggested steps you can take to troubleshoot the printer not recognizing the new maintenance kit:
- Verify that the printer is compatible with the new kit.
- Ensure that the correct part number is being used.
- Check for any firmware updates which are required for compatibility.
- Double-check configuration settings and power cycles.
- Reset printer settings by reinstalling drivers and software.
- Ensure that the printer is connected to the network correctly.