Here are some steps you can try to troubleshoot your printer not recognizing the new ink cartridges:

1. Check the packaging and installation instructions that come with your new ink cartridges to ensure you installed them correctly.
2. Verify that the color of the cartridge matches the color slot you installed it into.
3. Confirm that the cartridge is fully clicked into place.
4. Check to see if the ink cartridge is securely seated into the print head.
5. Clean the contacts on the cartridge and inside the printer with a soft cloth.
6. Remove and reinstall both cartridges into the printer.
7. Run a test print.