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Why is my printer not recognizing the ink or toner cartridges?

< 1 min read

  1. Check if the printer is turned on
  2. Look for a notification of a paper jam on the printer’s display or control panel
  3. Check if you have put the ink cartridge in correctly
  4. Make sure that your printer has the latest firmware
  5. Check if the ink or toner cartridge is compatible with the printer
  6. Try replacing the cartridge with a new one

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