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Why is my printer not recognizing the correct print job size?

< 1 min read

  1. Check print settings: Open the printer driver and check to see what print settings are selected, such as paper size, paper type, and other options that may change the expected output.

  2. Confirm print job: Ensure that the correct settings are correctly listed in the print dialog box before hitting print.

  3. Query paper type: Make sure that the correct paper type is installed in the printer and loaded correctly.

  4. Check printer orientation: When using large print settings, you may need to check that the printer orientation is not reversed.

  5. Perform diagnostics: Perform thorough diagnostic tests on the printer to see if there are any issues that could be affecting the print job.

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