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Why is my printer not recognizing the correct print job format?

< 1 min read

  1. Review the file format and ensure it is compatible with your device.

  2. Check the driver settings and confirm the correct version is installed.

  3. Determine whether there is an issue with the network connection.

  4. Check the configuration settings and cables to ensure they are inserted properly.

  5. Make sure the paper trays are not out of ink.

  6. Review the printer’s settings to ensure it is set to the right type of print job.

  7. Perform a maintenance cycle with the printer.

  8. Restart the printer and your device.

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