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Why is my printer not recognizing the correct paper tray?

< 1 min read


  1. Check printer settings – Check the pieces of paper sizes and types in the printer settings.
  2. Check the document settings – Check if the paper size selected in the document being printed matches what is actually in the printer.
  3. Clear paper Jam – Make sure there is no paper jam in the printer tray.
  4. Refill the paper tray – If the paper tray is empty refill it with the correct paper type and size.
  5. Check for software updates – Check if there are any software updates available for the printer.
  6. Check the printer status – Check the status of the printer and verify that it is functioning properly.

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