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Why is my printer not recognizing the correct paper size?

< 1 min read


  1. Check the printer settings to make sure you’ve selected the correct paper size.

  2. Check your original document for any paper size instructions, as they will override printer settings by default.

  3. In the event that you are using a universal paper size that is not standard to the printer like A4 or Folio, the printer may not recognize it.

  4. Make sure to clean the printer paper tray and any other areas that have a tendency to collect dust or other debris.

  5. Check all cables, both the power cords and USB cables to make sure they are securely plugged in.

  6. Print a test page to make sure that the printer is working properly.

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