1. Ensure the application or program you are printing from supports your printer.
2. Check the settings of the application you are using to print to make sure the correct page size and orientation is chosen.
3. If your printer uses wireless communication, ensure the printer is connected to the same wireless network as the device you are printing from.
4. If you are using a mobile device, install your printer’s specific app from the app store and use this app to ensure your settings are configured correctly.
5. If you are using a wired connection, make sure the cable is properly connected to both the device and the printer.
6. Clear any pending print jobs from the queue of your printer.
7. Restart both the mobile device and printer.