Here is a list of steps to help troubleshoot your printer issue:
- Check your printer settings and ensure the right settings are applied.
- Check the cables and the ports connected to make sure they are properly connected
- Test the printer with a different USB port.
- Print a test page and check the orientation of the print.
- Update your printer drivers and firmware up-to-date.
- Restart the printer and your computer.
- Uninstall and reinstall your printer software.