Here is a list of steps to help troubleshoot your printer issue:

1. Check your printer settings and ensure the right settings are applied.
2. Check the cables and the ports connected to make sure they are properly connected
3. Test the printer with a different USB port.
4. Print a test page and check the orientation of the print.
5. Update your printer drivers and firmware up-to-date.
6. Restart the printer and your computer.
7. Uninstall and reinstall your printer software.